Terms of Service
These terms are an agreement between you and us about using Dukun AI. Please read them, especially the parts about risk (section 7) and live trading (section 6).
1. Who we are
Dukun AI ("Dukun", "we", "us") is operated by [COMPANY LEGAL NAME], [REGISTERED ADDRESS]. You can reach us at [SUPPORT EMAIL].
2. What Dukun AI is
Dukun AI is software. It lets you design trading strategies, test them on historical data, run them as bots with pretend money (paper trading), and, where offered, connect your own exchange account so a bot can place orders there on your behalf.
We are not a broker, exchange, custodian, investment adviser or fund. We never receive, hold or move your money or crypto assets. Orders a live bot places go to your own exchange account, under that exchange's terms.
3. Who can use it
You must be at least 18 years old and able to enter a binding contract. You may not use Dukun AI where trading crypto assets or using automated trading tools is not allowed, or if you are subject to sanctions. You are responsible for complying with the laws that apply to you and with your exchange's terms.
4. Your account
You sign in with a one-time code sent to your e-mail. Keep access to that e-mail secure; anyone who controls it can sign in as you. Tell us at [SUPPORT EMAIL] if you think your account has been misused.
5. Backtests and paper trading
Backtests replay historical market data through a strategy. Paper bots trade pretend money against the live market, with simulated fills based on real order books, fees and funding.
Both are simulations. They can differ from live trading in fills, timing, liquidity, fees, outages and your own behaviour. Hypothetical results have well-known limits: they are prepared with hindsight and do not involve real financial risk. A good backtest or paper result does not mean a strategy will make money.
6. Live trading with your exchange account
If you connect an exchange account, you create the API key yourself. You must give it trading permission only: never withdrawal or transfer permission. We store it encrypted so that only our trading engine can use it.
You choose and configure every bot. Orders it places within those settings are your orders, and you are responsible for them, including losses, fees, funding and liquidations. You can pause, stop or close a bot at any time; orders already sent to the exchange may still execute.
We may pause bots, cancel unfilled orders or stop placing new ones when we believe it protects you or the service: for example during exchange outages, bad market data, suspected key compromise, or when a bot hits its safety limits.
7. No advice; risks
Nothing in Dukun AI, including bot chats, strategy templates, backtests, the showcase and our messages, is financial, investment, legal or tax advice, or a recommendation to buy or sell anything.
Crypto assets are highly volatile and can lose most or all of their value quickly. Leverage and futures can lose more than you expect and can be liquidated. Strategies stop working. Exchanges fail, halt or change rules. Only trade money you can afford to lose.
8. Bot chats
Bots answer questions using an AI model and the bot's own data. Answers can be incomplete or wrong; check important numbers on the bot page. A chat can propose a change, but nothing happens until you confirm it.
9. Fees
Paper trading, backtests and the showcase are free during the beta. We will announce prices for paid features before charging, and you will be able to decline before any charge. Exchange fees are charged by your exchange, not by us.
10. Acceptable use
Don't misuse the service: no attempts to break, overload, scrape or reverse-engineer it; no access to other people's accounts or data; no use for market manipulation, money laundering or any unlawful purpose; no reselling without our written permission.
11. Your content and ours
You own the strategies you create. You give us the right to store and run them to provide the service to you. We own Dukun AI, its software, design, characters and templates; you may use them only through the service.
12. Availability and changes
We work to keep Dukun AI running but do not promise it will be uninterrupted or error-free. We may change, add or remove features. We will give reasonable notice of changes that materially affect live bots, except where we must act quickly for safety or legal reasons.
13. Disclaimers
The service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy of data and non-infringement.
14. Limitation of liability
To the extent the law allows, we are not liable for trading losses, lost profits, or indirect, incidental or consequential damages, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or [AMOUNT] if you paid nothing. Nothing here limits liability that cannot be limited by law.
15. Indemnity
You agree to cover our reasonable losses arising from your breach of these terms or your misuse of the service, including claims by third parties.
16. Ending your use
You can stop using Dukun AI and delete your account at any time. We may suspend or end your access if you breach these terms or if required by law. Before deleting an account with live bots, close them; deleting does not close positions on your exchange.
17. Governing law
These terms are governed by [GOVERNING LAW]. Disputes go to [COURTS OR ARBITRATION], unless the law where you live gives you the right to bring them elsewhere.
18. Changes to these terms
We may update these terms. For material changes we will notify you by e-mail or in the app at least 14 days before they take effect. Continuing to use the service after that means you accept the new terms.
19. Contact
Questions about these terms: [SUPPORT EMAIL], [COMPANY LEGAL NAME], [REGISTERED ADDRESS].